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Business · 100 items · 7 min read

100 "Easier" Tips for Bootstrapped Business

Format: easier > harder. Choosing the easier side can save a year of trying. My own 4 (not repeated below): validated market > new market · educated market > uneducated market · painkiller > vitamin · high conversion on a small base > low conversion on a huge base.

Sections
  1. Market (1–18)
  2. Customers (19–30)
  3. Product (31–50)
  4. Pricing and business model (51–65)
  5. Channel (66–84)
  6. Sales and retention (85–92)
  7. Founder (93–100)

Market (1–18)#

  1. Markets with public data (installs, reviews, rankings) > opaque markets. You can measure the competition before you start.
  2. Customers paying in strong currencies > low purchasing power. Same work, 5–10× the revenue.
  3. Selling picks and shovels to a growing crowd > joining the crowd. Sell to newsletter writers instead of becoming one.
  4. An existing budget line > a new budget. "Switch from X" is one decision. "Start paying for something new" is two.
  5. Customers angry at the leader > happy customers. Watch for price hikes, acquisitions, sunsets and bad redesigns. Those months are open doors.
  6. Growing market > shrinking market. In a shrinking market you can only steal share.
  7. Boring market > hot market. Hot markets get 50 funded competitors within 6 months.
  8. Too small for VCs > big market. A $2M/year niche changes your life and funded startups don't even see it.
  9. B2B > B2C. Businesses pay more, churn less, and deduct it as an expense.
  10. A product that makes the buyer money > one that only costs them. A purchase with clear ROI justifies itself.
  11. A platform ecosystem (WP, Shopify, Stripe, Claude) > standalone. Buyers, search and trust come built in. The cost is platform risk. (Tyler Tringas)
  12. A new marketplace in its first year > a mature one. Little competition, and the platform promotes early apps.
  13. Unbundling one feature from a bloated tool > building a suite.
  14. A need with a deadline (a law, compliance, a platform deprecation) > a nice-to-have. Deadlines force purchases.
  15. Recurring pain > one-time pain. Recurring pain pays recurring revenue.
  16. Daily-use product > yearly-use product. Frequency brings habit and retention.
  17. Niche down until it hurts > starting broad. Expand later from a stronghold.
  18. Low-regret purchase (cheap to try, easy refund) > high-stakes purchase. Cheap to try means a fast yes.

Customers (19–30)#

  1. Customers you've been, or served for years > imagined customers. You already speak their language.
  2. Customers gathered in one place > scattered customers. One community or marketplace is one query.
  3. Customers who talk to each other > isolated customers. Word of mouth needs a network.
  4. A clear job title > "anyone who…". A job title is something you can search for.
  5. Owner = buyer = user > buying by committee. You need one yes instead of five.
  6. People who already pay for software > people who never pay for tools.
  7. Pros > beginners. Pros help themselves. Beginners generate more support tickets per dollar.
  8. They search for the solution by name > you have to describe the problem. The search volume already exists.
  9. Past behavior > future promises. "Would you buy?" tells you nothing. "What did you pay last time?" tells you a lot. (Rob Fitzpatrick, The Mom Test)
  10. Reading where they complain > asking them. Forums, Reddit, reviews. (Amy Hoy, Sales Safari)
  11. Pre-sales or deposits > surveys. Money is the only real vote.
  12. Competitors' 1–3 star reviews > brainstorming. A free list of what the "Y people" hate.

Product (31–50)#

  1. One product, one job > many jobs.
  2. Copy a proven UX and change one thing > invent a new UX. Users don't want to learn.
  3. Plugging into what they already use > a new app they have to adopt.
  4. Selling the outcome > selling the tool. "Your first 1,000 subscribers" beats "newsletter plugin."
  5. Done-for-you > do-it-yourself. At high prices, people pay for results.
  6. Manual first (concierge) > automating first. Automate only what you've done 20 times. (Paul Graham: "do things that don't scale")
  7. Shipping in weeks > months. The market answers faster than thinking does.
  8. A boring stack you know > a new stack.
  9. Opinionated defaults > endless options. Every setting becomes a support ticket.
  10. A narrow environment (hosted) > endless environments. A theme runs on 10,000 different setups, which means endless bugs.
  11. Their data lives in your product > a stateless tool. Data is switching cost.
  12. Gets better with use > stays the same.
  13. Visible output (a site, an email, a report) > invisible value.
  14. A built-in loop ("Sent with X") > no loop. Every output is an ad.
  15. An import/migration tool > "start fresh." It removes the #1 reason not to switch.
  16. Time to first value in minutes > more features.
  17. Small support surface > large. Support is the hidden cost that kills solo businesses.
  18. A free tool or generator as marketing > blog posts. (Traction: engineering as marketing)
  19. Building for 1 perfect customer > building for the average of 100.
  20. Deleting features > adding them. Less code, less support, a clearer pitch. (37signals)

Pricing and business model (51–65)#

  1. Charging from day 1 > free now, money later.
  2. Higher price > low price. You need fewer customers, you get better ones, and support costs less per dollar. (patio11: "charge more")
  3. Recurring > one-time.
  4. Annual prepay > monthly. Cash up front, lower churn.
  5. Price that grows with the customer (subscribers, sites, seats) > flat price. Expansion revenue cancels out churn.
  6. 3 tiers > 1 or 10.
  7. Free trial > freemium, unless distribution is free. Freemium needs an enormous top of funnel.
  8. Freemium on wp.org is the exception. The free distribution pays for the free tier.
  9. 10 customers × $1,000 > 1,000 × $10 at the start. You can reach 10 by hand.
  10. Payback within 1 month > a long CAC payback. A bootstrapper can't fund the gap.
  11. No lifetime deals > lifetime deals. They give you cash now and support forever, with no recurring revenue.
  12. Raising prices for new customers and keeping old customers' price > never raising. Most indie products are underpriced.
  13. Productized service (fixed scope, fixed price) > custom work. (Brian Casel)
  14. Service first, then product > a product from zero. You get paid while learning what to build.
  15. Selling to people already paying a competitor > converting people who've never paid.

Channel (66–84)#

  1. One channel mastered > five half-done. (Traction's Bullseye; Rob Walling)
  2. Going where attention already is > building an audience from zero, at least at the start.
  3. A marketplace with buyer intent > your own site at the start. It's rented, but the buyers are already shopping.
  4. Intent channels (search, marketplaces) > interruption channels (ads, social).
  5. Bottom-of-funnel keywords ("X alternative", "X vs Y", "best X for Y") > top-of-funnel content.
  6. Comparison pages > generic blog posts.
  7. Borrowing someone's audience (partners, affiliates, KOLs) > building your own first. This is the "index" from the database encoding.
  8. Agencies and freelancers > end customers one at a time. One agency can mean 20 sites.
  9. Integrations > ads. You get listed in the bigger tool's directory.
  10. Direct outreach for the first 100 > SEO. Feedback in days instead of months.
  11. Answering where they ask (forums, support threads, groups) > broadcasting.
  12. Customer stories > your own claims.
  13. A free resource that captures email > "subscribe to my newsletter."
  14. An email list > followers. No algorithm can take it away.
  15. Many small launches (every feature) > one big launch.
  16. Being named and compared in writing > being the best but invisible. AI answers recommend what's documented, compared and listed.
  17. A unique brand name > a generic one. You can search for it, rank for it and trademark it.
  18. Your existing customer list for product #2 > a cold launch. It's the cheapest channel you own.
  19. Building in public (only if your customers are makers) > building in secret.

Sales and retention (85–92)#

  1. Onboarding calls with early customers > self-serve only. You learn what breaks.
  2. Migrating them yourself > telling them how. (Nathan Barry, ConvertKit)
  3. Fixing churn > more acquisition. Don't fill a leaky bucket.
  4. Talking to customers who left > guessing why.
  5. Upselling existing customers > finding new ones.
  6. The founder answering support > a ticket queue. Big players can't copy fast and personal.
  7. A cancel flow that asks why > a silent cancel.
  8. Same audience, new product > same product, new audience. The trust and the channel are already there. (Awesome Motive)

Founder (93–100)#

  1. Low burn > big funding. More months means more attempts.
  2. Keeping a cash cow while exploring > burning the boats.
  3. Buying a small existing business > building from zero. Revenue, customers and SEO from day 1. (Andrew Wilkinson; Acquire.com)
  4. Adopting or buying a plugin that already has users > starting at 0 installs.
  5. Solo-sized problems > team-sized ones (24/7 uptime, enterprise sales, heavy compliance).
  6. A portfolio of small bets with kill rules > one huge bet. (Daniel Vassallo)
  7. Kill criteria set before you start > deciding later. Sunk cost will lie to you.
  8. A market you'd enjoy for 10 years > a hot trend. Motivation is runway too.

Most relevant to the newsletter-in-WordPress product: #5, #10, #44, #45 with #86, #55, #70, #73, #75, #83, #96.